trinetizen

on social media, journalism, tech, design and other stuff

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Hi. I'm a former journalist and Malaysian correspondent to CNet, ZDnet, Newsbytes (Washington Post-Newsweek Interactive wire agency), Nikkei Electronics Asia and AsiaBizTech.com. I also previously contributed to The Star, The Edge, The New Straits Times, The New Zealand Herald and various magazines. Currently, I train and advise managers and executives on strategies to optimize their use of social media and online channels to reach customers. My company, Trinetizen Media, runs media training workshops on social media, media relations, investor relations, corporate blogging,multimedia marketing, online advertising, multimedia journalism and crisis communications. You can connect with me on Facebook , LinkedIn, Twitter or Google+.

Wednesday, March 28, 2012

Awaken journalists, you have nothing to lose but your bylines

(This was a rant post that sort of morphed into a speech that was never given…yet)

People tend to blame technology for all their problems.

Social networks are causing the rise of _____________ (fill blank space) eg. divorces, rapes, home invasions, suicides, crime, bullying, etc.

Of course, there may be validity to some of these cases. No one wants to belittle an incident that happens to a child, a spouse, a mother, a friend or a partner. When it’s personal, it’s tough not to find the nearest technological scapegoat. What’s worrying is how the “experts” extrapolate cause-and-effect from a small sample, raising fears and feeding the ignorance of technology to the masses.

“Productivity is down, there is lack of focus and no one seems to have an original thought – everything is copy and pasted from the net.” Or so they say.

In truth, there is nothing to suggest that human nature has changed pre- and post-Internet.

The perennial truth about humanity is this: In life there will always be those among us who are deliriously happy and depressingly suicidal and every emotion in between. We already live in both the “real” and “virtual” worlds equally intensely. The virtual can be as real as you want it to be and the real can be as imaginary as you want it to be.

But if you talk to anyone my age, 48, with two school-going children, they have a tendency to get nostalgic about their childhood.

It usually starts with the phrase: “When I was young, we never had these computers lah, Internet lah, sitting in front of the game console all day long lah. We used to go outside, enjoy the sunshine, climb trees, catch fish in the longkang, etc.

Now if you go back into the past, say the 1960s-70s, you can hear people of that time reminiscing about their childhoods. And they say this: “Ayahhh I wish by kids wouldn’t sit in front of the TV all day long. You know when I was young, we used to go outside, enjoy the sunshine, climb trees, catch fish in the rivers…”

Now go further back to this person’s parent’s time in the 1930s-40s-50s, when there was an explosion of recorded music and you hear the same thing. “I wish my kids wouldn’t listen to that music all day long. I wish they would go outside in the sunshine and climb trees and go swimming and catch fish……”

And then you step back into the 1920s and when radio came about…you know the drill.

There is no doubt we are going through one of the biggest explosions in the http://www.blogger.com/img/blank.gifuse of media. People can create, share, spread and distribute information like never before. The ubiquity of media everywhere is driven by falling prices in all things digital.

Nicholas Negroponte equates the net to a library but with a difference. If you go to a regular library you take a book off the shelf and if there is no other copy of that book, no one in the community, that reservoir of people being serviced by that library, can read it. But if you take a digital book of the Internet, anyone can go in there and take another and another and another.

Of course, if millions are accessing a particular site — web servers have limitations too — it can crash. But every time you go to a webpage you are actually downloading a copy onto your machine. Very few sites are live streamed, in the strict sense of the word, although that is changing rapidly even as we speak. So the Internet is actually a giant copying machine.

In the 15th century we had another giant copying machine of that time – it was called the Gutenberg Printing Press. Before that machine came to be, scribes used to sit down and copy everything word for word and so the church and the institutions of that day controlled the information.

When the printing press came about we hear only about the Gutenberg Bible as an early publication was reproduced in large quantities, but in truth there was an explosion of works — many of these secular, naughty, perverse and “mindless”. So much so, that intellectuals of the day were worried that the printing press was making people obsessed with trivia, gossip and the mundane.

But that media explosion eventually did society wonders. It gave us newspapers, it gave us specialized magazines, it gave us fiction and non-fiction, it gave us peer-reviewed scientific journals, it gave us academic books like never before. The entire spectrum of what we knew as “information” and “media” widened and deepened beyond belief.

Fast forward to 2012 and here we are — right at the heart of something wondrous. This is the dopamine injection of truly beautiful awakenings. It’s the eye of the digital storm. It’s raining down on us in bit buckets.

People keep referring to it as information overload. But that debate, as Clay Shirky rightly points out, is over. We cannot afford to take shelter and hide and put umbrellas up and wait for this storm to pass. We must learn how to filter the data, embrace it and become a filter ourselves so that others can make sense of the joys of this liquid, ubiquitous manna.

Journalists are at the heart of this. We have to embrace this. We have to learn these tools and gadgets and “Internet stuff”. We have to become aggregators and filters ourselves. We have to become like curators in a museum. But not in the old, grey-walled definition of a museum but a living, moving and constantly evolving museum and we have to choose what we want to exhibit today, and how the stuff we put out is shared and spread.

Journalism stands at the crossroads. This is the most transitive period in our lives as the “new media” re-define who we are.

Marketing, a dirty word for journalists, and more so personal branding is a huge chunk of this. Google, Twitter, YouTube, Facebook, LinkedIn are all a part of this movement.

We have to play where everyone is playing. We have to get our hands dirty and learn this, so that others who will come after will benefit from our knowledge and not supercede us, just because “they are young lah, so they know all this technical stuff”.

As a former tech journalist, I am a believer in that McLuhan quote: “We shape our tools and then our tools shape us.” We reported on these devices and now these devices are changing how we capture, edit, produce and tell our stories.

But we mustn’t forget what our roles are.

We are here to ask the questions on behalf of those who have no voice and cannot ask them because their tongues are tied.

We are here to tell the stories of those who cannot tell the stories on their own because they have been silenced.

We are here to uncover the truth and confront the corrupt with that truth so that they can be more accountable and transparent.

We are here to make those responsible measure up to a higher ethical and moral standard.

But we are also here to educate; to entertain; and to engage our communities in things that matter to them.

That’s journalism to me. That’s the journalism I was taught. That’s the journalism we need to continue to practise.

The old way was to produce the stuff and send it out to them as an act of faith.

The new way is to produce the stuff in collaboration with the people, not the faceless readers as we call them or the audience in a darkened theatre but real people who are just like us, yet different in so many ways.

We must set up “conversation platforms” by which they can come and interact with us or among themselves.

But we don’t need to re-invent the wheel. The 800-pound gorillas are already in the room. FLYTBG: Facebook, LinkedIn, YouTube, Twitter, Blogs, Google. We must go where our readers are and engage with them. We must fish where the fish are.

Journalists are great whiners. We really need to stop whining and get on with understanding, using and leveraging on the tools and apps out there and in here. There really isn’t anymore time to bitch about “those bloody bloggers.” The time now is to dive in and get to know our readers like never before. There really isn’t anymore time to moan the loss of a simpler world.

Just a few years ago, a number of longtime journalists found themselves out of a job. There were tears, real tears shed. People cried because it was the only life they ever knew. Their lives could be summed up in this way: “Hey, I was so arrogant and hard-headed that I thought that I needn’t learn new things. My skills were enough. Now, I am jobless, with bills to pay! Get me a blog, please, and please pay me to keep it updated.”

Wake up fellow journalists. Learn all you can about social media and pick up social media skills. You can learn from your colleagues, peers, children, nephew and nieces. You need to know that these are new journalism skill sets — it is very different and you need to OWN these skills if you are to survive, not only here in your current organisation, but anywhere out there.

I can tell you this, because I have been there and done that. If you do not have a brand behind you, then you better bloody well create that brand around your byline. Who you are and what you do matters. Don’t be insecure about that. It’s much easier to do it now, than there ever has been. Ever.

No trainer is going to turn you into a multimedia journalist overnight. You have take time to learn these skills yourselves. Our role is to provide you the big picture, the guidance, yes. We may handhold you for two or three days through some of rough spots if you need it, and give you a few technical pointers, then set you off in the right direction.

But the commitment to become very good at any of these tools must come from inside. If your current role doesn’t give time and opportunity to learn these skills on the job then you must find time — one hour or two hours a day or one day every weekend to learn it yourself.

There are people who are coming from behind you who will speed past you before you know it. They may not have the journalism mind, the news sense, the writing and grammar skills but that doesn’t matter — this is the new vocabulary and they can shine in ways that will get them ahead. Your competition isn’t even local. Awhile ago, a new Malaysian network player hired 10 content people from — get this –the US. All former journalists!

Think about that. Is their content going to be better than anything you can produce here? No. It’s just they haven’t discovered you yet. You are the gem everyone is looking for. Gleam like the jewel that you are. It is your time to shine.

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